Nothing is more annoying than those pesky sign-in request and scripting errors. These happen when you are trying to open documents in SharePoint but your browser is not configured properly.

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Here is what you need to do to fix this issue:

Step 1– Set your Portal as your Local Intranet

  • Select the Gear on the top right of the browser
  • Select Internet Options
  • Select Security
  • Select Local Intranet
  • Click Sites
  • Click advanced
  • Add your portals URL, you may need to unselect require server verification

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Step 2 – Set Custom Level

  • Select the Gear on the top right of the browser
  • Select Internet Options
  • Select Security
  • Click Custom Level
  • Under Logon make sure Automatic Logon in Intranet zone is selected

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Step 3 – Set your portal as a trusted site

  • Select the Gear on the top right of the browser
  • Select Internet Options
  • Select Security
  • Click Trusted Sites
  • Click Sites
  • Add your Portal URL

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If the steps above don’t solve your problem, I would recommend downloading IE 9 which is the most compatable browser for SharePoint. If none of the options work, you can try the following.

Disable OpenDocuments Class

  • Select the Gear on the top right of the browser
  • Select Manage add-ons
  • Under Show: Select all add-ons
  • Look for SharePoint OpenDocument Class and Disable it

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